Airpods Disconnecting
If your Airpods keep disconnecting, you can fix this by either resetting your Airpods or the Bluetooth Module if you are connected from your Mac.
Disconnect your Airpods
- Put your AirPods in their charging case, and close the lid. Wait 30 seconds.
- Open the lid of your charging case, and put your AirPods in your ears.
- Go to Settings > Bluetooth.
- If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
- If your AirPods don’t appear there, continue to the next step.
The next step after disconnecting your Airpods is to reset them to factory settings.
Reset your Airpods
- Put your AirPods in their charging case, and keep the lid open.
- Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. At this point, you’ve reset your Airpods.
- When you reset your AirPods, the settings for your AirPods also reset. You need to change your settings once again.
After resetting your Airpods, next up is to reconnect them to your device(s).
Reconnect your Airpods
After you disconnect or reset your Airpods, you need to reconnect them again. You can connect your AirPods to your iPhone automatically. If you’re pairing your AirPods with your iPhone, make sure you have Bluetooth turned on and they will connect automatically.
- Bring your Airpods near your iPhone and open your Charging Case. If you’re connecting AirPods Max, take them out of the Smart Case.
- When the prompt appears, tap Connect and then Done. Depending on your AirPods model, you might need to follow additional prompts like setting up Hey Siri or spatial audio.
- Your AirPods will be automatically set up with any of your other supported devices that are signed in to your Apple ID, and you can change your AirPods preferences in Settings at any time. Just open Settings and then tap your AirPods to view your available options.
Reset the Bluetooth Module on your Mac
This action may help fix the issue if you are connected to your Airpods from a MacBook.
- On the home screen of your Mac, press and hold the Shift and Option (alt) keys on your keyboard.
- While holding the keys, click on the Bluetooth icon at the top of the home screen.
- A drop down menu will appear, find and click Reset the Bluetooth Module then click Ok to confirm.
- Next, restart your MacBook and reconnect your Airpods.