Forgot Screen Time Passcode
If you forgot your Screen Time Passcode, you can reset it with your Apple ID and password by following the steps below.
- In Settings, tap Screen Time.
- Tap Change Screen Time Passcode.
- Then tap Change Screen Time Passcode again.
- Tap Forgot Passcode.
- Enter your Apple ID and password.
- Then create a new Screen Time Passcode.
However, if you can’t find the “Forgot Passcode” option, you need to reset your iPhone or enter Recovery Mode with a computer.
Reset your iPhone Wirelessly
If you’ve entered your passcode incorrectly too many times, your device will be disabled, and there will be an option to erase your iPhone in the bottom-right corner of the screen.
- To do this, tap Erase iPhone.
- This will erase all content and settings on your iPhone, including the passcode. If you have a backup saved in iCloud or on your computer, you can restore your content when the process is complete.
- If your iPhone has an eSIM, your eSIM will be deleted and you’ll need to contact your carrier to set up a new one.
- To continue, tap Erase iPhone again, and then enter your Apple ID password when prompted. The process of erasing your iPhone will begin. This might take a little while. Once it’s been erased, the Hello screen will appear.
- You can then follow the prompts to restore your iPhone from a backup if you have one.
If you can’t reset your iPhone wirelessly, you can reset it with recovery mode and a computer.
Enter Recovery Mode
To use this option, you’ll need a Mac or Windows computer and a compatible cable. Make sure you have a full backup of your iPhone on iCloud before you start the recovery process.
Your iPhone will need to be charged, and if it has Find My enabled, you’ll need to make sure you have your Apple ID and password ready.
First, you’ll perform a few steps on your iPhone. The steps will vary depending on which model of iPhone you have. Once you’ve entered Recovery Mode, you’ll switch to your computer.
How to enter Recovery Mode
If you have an iPhone X or later, a 2nd generation iPhone SE, an iPhone 8, or an iPhone 8 Plus
- Press and hold the side button and one of the volume buttons until the Power Off slider appears.
- Drag the slider to turn off your device.
- Now press and hold the side button and immediately connect your device to your computer while holding the button.
- Make sure to keep holding the side button until the Recovery Mode screen appears.
- Enter Recovery Mode by following the prompts
If you have an iPhone 7, iPhone 7 Plus, Enter recovery mode for iPhone 7, iPhone 7 Plus, and iPod touch (7th generation) or a 7th generation iPod touch
- Press and hold the side button or the top button until the Power Off slider appears.
- Then drag the slider to turn off your device.
- Now press and hold the volume-down button and immediately connect your device to your computer while holding the button.
- Make sure to keep holding the volume-down button until the Recovery Mode screen appears. This might take a moment.
If you have a 1st generation iPhone SE, an iPhone 6s or earlier,or a 6th generation iPod touch or earlier
- Press and hold the side or top button until the Power Off slider appears.
- Next, drag the slider to turn off your device.
- Now press and hold the Home button and immediately connect your device to your computer while holding the button.
- Make sure to keep holding the Home button until the Recovery Mode screen appears, and then follow the onscreen prompts.
To enter Recovery Mode on iPhone 11, 12, 13, 14 series or later
- Press and release the volume up button, then, press and release the volume down button.
- Next, press and hold the side button, keep holding until you see the recovery indicator.
- Launch iTunes, and there you should be prompted to either Restore or Update your iPhone. Click Restore to complete.
